Do you know that you can search branch offices and ATMs?
Just enter a city or address.
The requests we receive come in diverse forms, which significantly increases the time needed to process them. For this reason, we have prepared a uniform request form. Complete the form and send it preferably electronically to speed up the processing of your request.
Taking into account the scope of products held with the bank, please consider whether a “Basic version” confirmation will suit your needs. The basic confirmation saves you cost. The basic version contains information required for audit in respect of the following group of products: current accounts, savings accounts, term accounts, drawn loans (except participation and syndicated loans), issued guarantees and letters of credit.
For a more extensive scope of products or individual requests, please complete the “Extended version” section of the form. Please expect a higher processing fee as more work is required to handle such requests.
Requests sent from the client’s databox or e-mail address of the registered agent kept in the bank’s system are automatically considered authorized requests.
In order to protect your client data, requests delivered to the bank via a different channel must include the signature of a person authorized to act on behalf of the company (registered agent, proxy), certified by an employee of the bank or official authority or by means of a qualified certificate (electronic signature). A missing certified signature will result in your request being rejected.
We will send the processed confirmation to you or your audit firm. Preferably choose any of the offered electronic channels as the method of delivery.
The relevant tax invoice and a copy of the confirmation will be uploaded to your internet banking. If you do not have internet banking, the documents will be sent by databox or e-mail. For security reasons, only the tax invoice is sent by e-mail.
Please share the information and link to the form, available here on Raiffeisenbank’s website, with your auditor.
The fee charged for issuing the confirmation is subject to the applicable price list. The price varies according to the scope of information requested and the chosen method of delivery.