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If you have not received the payment on or after 1 July, it is likely that it has not been carried out because bank code 6100 has already expired. Learn what to do in specific situations:

• I have not received my maternity benefit or another maternity allowance paid by the Czech Social Security Administration (not a parental allowance paid by the Labour Office).
  Please contact the Czech Social Security Administration (ČSSZ) to notify them of your new payment details to send the benefit.
• I have not received my sickness, nursing or other sickness-related benefit paid by the Czech Social Security Administration (ČSSZ).
  Please contact the Czech Social Security Administration (ČSSZ) to notify them of your new payment details to send the benefit.
• I have not received my pension payment.
  If the benefit (old-age, disability and widow, widower or orphan benefit) is paid by the Czech Social Security Administration and you have applied for it after 15 May 2023, please contact the Czech Social Security Administration directly to notify them of your changed payment details. All pensions and applications for pensions registered by the Czech Social Security Administration (CSSA) by 14 May 2023 were redirected to the correct account numbers and bank code 5500.
  If your case concerns another type of pension, e.g. military, such pension is paid by the Ministry of Defence and you need to contact the payer directly.
• I have not received a payment with code 6100. However, it has been executed from the payer’s account.
  Such a situation could only occur for payments due on 29 or 30 June. The Czech National Bank only processed payments with code 6100 if the processing took place before approximately 16:00 on 30 June. Payments with code 6100 processed on 30 June between 16:00 and 23:59 will be automatically returned to the payer’s account.
• I received a mobile text message informing me about an incoming payment or direct debit to the original code 6100.
  You can find the payer who used bank code 6100 in your mobile or internet banking. Just search for "Platba na 6100" in the history of movements. Once you have identified the payment, contact the payer to notify your new payment details.
• A standing order (from another bank) was not executed in favour of my account with code 6100.
  Every month I received an incoming payment to my account with code 6100, but nothing was received this time. Standing payments to an account with bank code 6100 may have been terminated by the payer’s bank with the expiration of the code. You need to ask the payer to set up a new standing order to the currect account number.