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Personal Finance
Statement of fees
To give you a better picture of the fees and interest associated with your current account, every February we send you a statement of fees for the previous calendar month.
Free of charge
The statement is generated free of charge and in Czech only.
Contains a summary of fees
that you paid from the current account.
Includes a summary
of paid or credited interest.
What else you should know
The form and structure of the statement is uniform for all banks and cannot be changed in any aspect. The obligation to send a statement of fees is imposed upon banks under Act No. 370/2017 Coll. on the system of payments, and the appearance and contents of the document are defined by Commission Regulation (EU) 2018/33.
The annual statement of fees covers all months of previous calendar year.
Where is the statement available
The statement of fees is available in your internet and mobile banking.
Internet banking
Click on “Documents” (folder icon in the top menu) and choose “Product” from the left menu and “Statements”.
Mobile banking
Click on “Profile” (folder icon in the top menu), then click on “Documents”.
Save money with your account
With us, you do not have to pay for common banking services. On the contrary, you can grow your funds efficiently.
Frequently asked questions
Why are you sending me the statement?
The main purpose of the statement of fees is to give you convenient access to information about all costs associated with the maintenance of your personal account and thus to let you easily compare accounts among banks.
The statement of fees is sent every February for the previous calendar year. The obligation to send the statement and its parameters are stipulated by Act No. 370/2017 Coll. on the system of payments and the implementing Commission Regulation (EU) 2018/33. Thus, we have no opportunity to modify the form or structure of the statement.
Will I receive a similar statement for my business account?
We issue a statement of fees in respect of the current account held for you as a private individual. Current accounts maintained for legal entities or entrepreneurs are not subject to the regulation we comply with.
What can I find in the statement?
The statement of fees contains the following:
- summary of fees charged to you in accordance with our pricelist of products and services in connection with your current account;
- debit and credit interest, if any, accounted for in the current account.
The statement of fees does not contain fees charged for supplementary services, such as payment card insurance or “Protect” accident insurance, as those are not subject to Act No. 370/2017 Coll. on the system of payments and the implementing Commission Regulation (EU) 2018/33.
For easier orientation in the statement of fees, we have created a guide to explain the particular items of the statement to you.
Why have you sent the statement now?
Act No. 370/2017 Coll. on the system of payments and the implementing Commission Regulation (EU) 2018/33, under which we are required to issue the statement of fees, came into force in November 2018. It must be sent in February every year. It includes fees and interest for the whole previous calendar year, ie from January to December.
When will I receive the next fee statement?
We will generate this statement of fees for you every February for the previous calendar year. Thus, your next statement will be sent in February 2024.
I do not want the fee statement. Can it be cancelled?
It is our statutory obligation to send the statement and we cannot cancel it or modify or adjust its parameters. We are required to generate the statement of fees pursuant to Act No. 370/2017 Coll. on the system of payments, while the precise form and structure of the document are stipulated by implementing Commission Regulation (EU) 2018/33.