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High insurance coverage limits
Including trip cancellation. Coverage for medical expenses up to 8 million CZK.
Protects you and your family worldwide
You don't have to worry about whether each member of your family is insured.
Premium services for your convenience
An online doctor is available to you anytime, even when you are not traveling.
Product Description
FAQ
Documents
Travel Insurance NAPLNO
Optional travel insurance for debit card holders protects you and your family worldwide.
- Wide coverage with high limits
Covers medical expenses up to 8 million CZK, liability insurance up to 5 million CZK, and cancellation fees up to 30,000 CZK. - Protects you and your family, even if they are not traveling with the cardholder
The insurance applies to both leisure and business trips. A trip can last up to 120 days. - Premium services for your convenience
You will have access to an online doctor, even when you are not traveling. - Also covers the deductible for damage to rental cars
The insurance also covers the deductible for rented items, including motor vehicles. - Enjoy sports without risk
For sports enthusiasts, our insurance covers recreational and winter sports, including mountain climbing up to 3,500 m a.s.l. - Legal assistance abroad
The costs of legal assistance abroad are also covered, no matter where you are. - Replacement transportation and early return
Covers the costs of replacement transportation when you miss your departure due to traffic restrictions or need to return earlier.
Complete overview of all insurance coverage limits.
Agreement and the General Insurance Terms and Conditions.
Additional services
Online Doctor
Not feeling well but unsure if you should visit a healthcare facility? You can consult with a doctor online. Fill out a short questionnaire, describe your symptoms, and the doctor will recommend the next steps.
Assistance Service
24/7 assistance service in Czech for any insurance event. The assistance service will recommend the next steps or arrange a visit to the nearest healthcare facility.
Virtual Guide
With a virtual guide on your mobile, you won't miss any attractions or the wide range of guided tours.
How to purchase Travel Insurance NAPLNO
- In the mobile banking app choose your card and then Services tab in the card details. Here you can see insurances offered to your card.
- In the internet banking choose Cards tab in the menu, then choose your card and Detail button. Here you can see insurances offered to your card.
- At any bank branch.
- Or contact the customer hotline at +420 412 440 000.
How to report an insurance claim
In case of unexpected situations, contact the Europ Assistance line at +420 255 734 900. The line is available 24/7. You need to know your insurance policy number: 1360500520. The assistance service will take care of everything necessary – arrange a visit to the nearest healthcare facility and advise you on the next steps.
You can report an insurance event in several ways: