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Personal Finance
Even better mobile banking
You can find it in app stores as Raiffeisen banking.
Key innovations
New card delivery
You can track new card issuing and delivery progress in its detail.
Account detail
IBAN, SWIFT code and an account price plan are right in the account detail ready for you to easily copy them.
QR payment
We have removed the separate step of selecting a payment type from the QR payment, and in addition, you can now also enter a SEPA payment.
New card delivery
Account detail
QR payment
You can track new card issuing and delivery progress in its detail.
Security
BIOMETRICS
Sign in quickly and easily using your fingerprint or face ID. Use the same procedure to confirm other operations, including placement of payments of up to 5,000 CZK or card settings.
RB KEY
RB Key (RB klíč) is integrated in mobile banking. Use it to sign in or for authorizations in internet banking, authentication on the client line, or to confirm an online card payment.
HIDE SENSITIVE DATA
A feature in the settings lets you hide balances on the main page. You can check how much you have on your account quickly and easily on the main page using the eye icon.
BIOMETRICS
RB KEY
HIDE SENSITIVE DATA
Sign in quickly and easily using your fingerprint or face ID. Use the same procedure to confirm other operations, including placement of payments of up to 5,000 CZK or card settings.
Your finance under control
HOME PAGE
You can see an overview of all your products immediately after you sign in. You can sort the products as you wish. Also, you can hide products in the settings.
CATEGORIES AND CHARTS
You can set a category for each payment; card transaction categories are assigned automatically. The account detail gives you a graphical overview of transactions by months.
TRANSACTION NOTIFICATIONS
Keep track of what is happening on your account. Set up notifications in the app and we'll let you know, for example that your pay has arrived.
HOME PAGE
CATEGORIES AND CHARTS
TRANSACTION NOTIFICATIONS
You can see an overview of all your products immediately after you sign in. You can sort the products as you wish. Also, you can hide products in the settings.
Payments
STARTING POINT
In the "Payments" section, all your payment types are in one place. It offers you different ways to place a payment easily (QR code, templates, frequent payments). You can also choose from other less frequently used types of payments such as standing orders, SEPA payments or RB směnárna.
FREQUENT RECIPIENTS
If you often send payments to a particular account, you no longer need to save a template or search for the payment in your history. Your frequent recipients can be found at the top of the Payments section; click the recipient’s icon to open a form with the account number pre-completed.
QR PAYMENTS
QR codes spare you from retyping and carefully checking payment data. You can scan a QR code using your camera, upload it as an image from the gallery or as a PDF bill.
Do you want to send your payment details to someone? Generate a QR code with your account number and share it easily from the app.
STARTING POINT
FREQUENT RECIPIENTS
QR PAYMENTS
In the "Payments" section, all your payment types are in one place. It offers you different ways to place a payment easily (QR code, templates, frequent payments). You can also choose from other less frequently used types of payments such as standing orders, SEPA payments or RB směnárna.
Cards
TRANSACTIONS IN ONE PLACE
You can see all debit card payments in your account's transaction history immediately, including those you have just made, while they are not accounted for yet.
VIEW PIN
Following authentication, we'll show you your PIN for 10 seconds only due to security reasons; however, you can view it as many times as you want.
CARD SECURITY
The application lets you easily manage your card settings and protect your funds. Change the limits, disable and enable online transactions, or block the card completely. You can also request a new card in the app.
TRANSACTIONS IN ONE PLACE
VIEW PIN
CARD SECURITY
You can see all debit card payments in your account's transaction history immediately, including those you have just made, while they are not accounted for yet.
Communication
CLIENT PROFILE
Your data and documents are available under the profile tab on the home page.
Also, the section lets you start a chat or call the client line as a verified client.
DATA AND DOCUMENTS
In the Documents section, you can view or download documents from the bank and display their detail.
TIPS
We have prepared a concise selection of tips on the application features and functionalities and advice on how to work with the application.
CLIENT PROFILE
DATA AND DOCUMENTS
TIPS
Your data and documents are available under the profile tab on the home page.
Also, the section lets you start a chat or call the client line as a verified client.
Mobile application download
Android
IOS
HUAWEI
FAQ
Is mobile banking secure?
Certainly. Our mobile banking uses the highest level of malware security as well as detection of malicious applications on your device. New activations are confirmed by RB klíč or a SMS code. S-PIN or biometric authentication is used every time you sign in or confirm an operation.
How do I get my mobile banking?
Simply download and install the “Raiffeisen bankovnictví” application on your smartphone.
How do I activate the mobile banking?
You can activate the first mobile banking app at any of our branches.
If you already have mobile banking activated on one device, you can activate it on another device using the existing app in Menu - Settings - Device management.
What operations can be done in mobile banking?
Raiffeisen Mobilní bankovnictví lets you handle most banking operations. The common ones, such as checking your account balance, placing payments, managing and setting up your products or taking out new products and services, are a matter of course.
What should I do if I lose my mobile banking phone?
Call our client line at +420 412 446 402 or stop by at any of our branch offices. Our operator or banker will cancel the activation of the lost device with you.
What should I do if I forget my S-PIN?
You have 5 attempts to enter the S-PIN correctly when signing in. With the fifth incorrect attempt, the activation on the device is canceled for security reasons. You can then activate the device again and set up a new S-PIN.
Is there any restriction of internet banking services?
Raiffeseinbank a.s. has established for some time now a general restriction of services related to the following countries: Afghanistan, North Korea, Syria and Iran. Recently, we took an additional measure to ensure adherence to our internal policies i.e. the Geo-blocking measure for the mentioned countries.
The Geo-blocking measure intends to mitigate the risk of unintentionally servicing clients while in respective countries. Therefore, you will no longer be able to access our services/applications while being in one of these four countries from now on.