Do you know that you can search branch offices and ATMs?
Just enter a city or address.
We will guide you through the first steps in our bank
Add important phone numbers to your phone so you have them whenever you need them.
Client line (daily 7am to 10pm) +420 412 440 000
Report a stolen or lost payment card and authentication codes for account access (NONSTOP) +420 412 446 402
TIP
You can call the client line directly from mobile app Raiffeisen banking. We will connect you directly to the operator and no further call verification is needed.
In mobile banking select the person icon in the top corner of the screen and then just click on the Call button.
We recommend using the RB key in mobile banking.
The RB key makes all banking transactions much easier and more secure.
It is a modern and very well secured means of authentication.
It makes it easy to:
- log in to banking,
- approve payments and confirm transactions in internet and mobile banking,
- authenticate yourself when calling our customer service line.
Activate the RB key
How to log in to internet and mobile banking
Secure and modern banking on your computer or mobile phone saves you time. Thanks to the application Raiffeisen banking, you can take your bank with you everywhere.
You can log in to internet banking using the RB key or, if you don't use the RB key, with an SMS code.
Logging in to internet and mobile banking
When you get your card and how to pay with it
You don't have to wait for your plastic card to arrive. You can pay with your card immediately, just load it into your mobile wallet, set it as your main card in your wallet and pay with your mobile phone or smartwatch.
You can view your card PIN and other details needed for online payments in mobile or internet banking.
Once your plastic card arrives, you'll need to activate it in mobile or internet banking.
We will send you SMS when we send you the card by post.
If the card still hasn't arrived after 14 days, see what to do.
Don't forget to set limits on your card to keep your finances even safer.
Add your card into mobile wallet
Card activation
Card PIN
Undelivered card
Setting card limits
Blocking the card
Internet payments
How to make a payment
We want to make sending payments as easy but secure as possible for you. You can pay via mobile or internet banking.
How to make a domestic payment
Other payment types
Keep track of your account transactions
Set up notifications in mobile banking. You'll know immediately about any changes to your account or card payments.
Make the most of your new Raiffeisenbank account.
Transfer your account from another bank to us and have everything in one place. It's easy.
We handle everything for you and you don't have to go to your old bank at all.
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